For a condensed CV, please check out my LinkedIn.
Certifications
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Flight Times*
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Experience
Line Service Technician
Ross Aviation, Long Beach, CA Jun. 2018 - Present
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Server, Cashier, and Beverage Preparer
Tea Station, Artesia, CA
Apr. 2013 - May 2018
Tea Station, Artesia, CA
Apr. 2013 - May 2018
- Prepared beverages/desserts, waited tables, seated guests, operated POS systems, and processed payment transactions at a full-service restaurant.
- Provided excellent customer service while working with a team. Addressed and resolved guest concerns to achieve maximum satisfaction.
- Trained and mentored over 40 employees.
- Acted as the Shift Lead and supervised store operations in the absence of the manager(s).
- Frequently entrusted with responsibilities beyond the scope of my position:
- Changed money at the bank, unloaded/restocked inventory shipments, social media marketing, input data in the EFTPOS terminal, and purchased groceries.
- Represented the company and promoted prospective business by manning booths at three events.
- Performed the role of the Assistant Manager for an accumulated 3 months when the store manager was on maternity leave: opened the store, transferred cash to the register, led a team of 6 to 8, and assisted with reconciliation.
Education
Southern Illinois University Carbondale, Carbondale, IL
Bachelor of Science, Aviation Management
2015 - 2016
Mt. San Antonio College, Walnut, CA
Associate of Science, Commercial Flight
2012 - 2015
Cerritos High School, Cerritos, CA
High School Diploma
2008 - 2010, 2011 - 2012
Activities: Office Aide, Model United Nations
Nagoya International School, Nagoya, Aichi, Japan
2010 - 2011
Activities: Badminton Team, Yearbook Photographer, Habitat for Humanity, Nagoya Walkathon
Bachelor of Science, Aviation Management
2015 - 2016
Mt. San Antonio College, Walnut, CA
Associate of Science, Commercial Flight
2012 - 2015
Cerritos High School, Cerritos, CA
High School Diploma
2008 - 2010, 2011 - 2012
Activities: Office Aide, Model United Nations
Nagoya International School, Nagoya, Aichi, Japan
2010 - 2011
Activities: Badminton Team, Yearbook Photographer, Habitat for Humanity, Nagoya Walkathon
Skills
- Flying since 2012, Aircraft flown: C172, C310, C152, DA40, PA28R, TB9, and King Air 200
- IFR currency and proficiency
- Familiarity with any combination of acting as PIC, single-pilot ops, passenger-carrying, navigating Los Angeles airspace, IMC, high-elevation airports, mountainous terrain, overwater/island flying, etc.
- Technically advanced aircraft (TAA) with electronic flight instrument systems (EFIS) and autopilot capabilities
- Complex and high-performance airplane endorsements
- Impeccable FAA safety record
- Aircraft ground handling and line service
- Equipment used: Toyota/LEKTRO/Stewart-Steven aircraft tugs, Ford/International mobile refuelers, Hobart GPUs, Club Car utility/passenger carts, lavatory cart, potable water carts, etc.
- Verbal and written communication
- Customer service experience since 2013
- Dependable and detail-oriented team player with a strong work ethic and the ability to learn new skills quickly
- ForeFlight EFB, iPad, email, internet, Microsoft Office, and other computer/tech skills
- Languages
- English (native)
- Mandarin (professional working)
- Japanese (elementary)
- Valid CA driver license and unrestricted US passport
- Excellent physical/mental health
Honors & Awards
Dean's List - Fall 2016
Southern Illinois University Carbondale College of Applied Sciences & Arts
Earned a GPA of 4.0 / 4.0
Dean's List - Spring 2016
Southern Illinois University Carbondale College of Applied Sciences & Arts
Earned a GPA of 3.5 / 4.0
Dean's List - Fall 2013
Mt. San Antonio College
Earned a GPA of 3.0 / 4.0
Premios de Oro 2012
Cerritos High School
Recognition of outstanding performance as a student office aide
Best Commercial 2008
Red Carpet Media Festival
Filmed, edited, and submitted a video entry that won Best Commercial in the Television category, as judged by late KTLA reporter Stan Chambers
Southern Illinois University Carbondale College of Applied Sciences & Arts
Earned a GPA of 4.0 / 4.0
Dean's List - Spring 2016
Southern Illinois University Carbondale College of Applied Sciences & Arts
Earned a GPA of 3.5 / 4.0
Dean's List - Fall 2013
Mt. San Antonio College
Earned a GPA of 3.0 / 4.0
Premios de Oro 2012
Cerritos High School
Recognition of outstanding performance as a student office aide
Best Commercial 2008
Red Carpet Media Festival
Filmed, edited, and submitted a video entry that won Best Commercial in the Television category, as judged by late KTLA reporter Stan Chambers
Projects
C172 Pilot for Engine Break-in, Long Beach, CA
Dec. 2018
Dec. 2018
- Assisted in the break-in of an overhauled IO-360-L2A engine in a 2007 Cessna 172 Skyhawk SP used as a rental/trainer airplane at a flight school.
- Piloted the C172 on numerous local and cross-country flights, adhering to Lycoming engine break-in procedures.
- Monitored oil consumption, maintained a log of accrued tach time, and reported aircraft squawks.
Bounty Hunter Ride-Along, Cerritos, CA
Aug 2019
Aug 2019
- Assisted a fugitive recovery agent, or "bounty hunter", per PEN § 839 during a surveillance/capture attempt on a fugitive with a DUI warrant.
- Collected intelligence and provided surveillance during fieldwork.
Project Motorcycle, Cypress, CA
Jan 2018 - May 2019
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Volunteering & Additional Experience
Fundraising Volunteer
Habitat for Humanity Japan, Nagoya, Aichi, Japan
Aug. 2010 - May 2011
Habitat for Humanity Japan, Nagoya, Aichi, Japan
Aug. 2010 - May 2011
- Participated with a team in the hosting of numerous school-wide activities to raise funds.
- Successfully funded two humanitarian missions and sent members to:
- Bali, Indonesia to build an affordable home for a family
- Tōhoku, Japan to aid the clean-up of disaster areas affected by the 2011 earthquake and tsunami
- Crowdfunded and raised awareness at the 2011 Nagoya Walkathon.
Logo Design Contest Planning Volunteer
Nagoya Walkathon and International Charity Festival, Nagoya, Aichi, Japan
March 2011 - May 2011
Nagoya Walkathon and International Charity Festival, Nagoya, Aichi, Japan
March 2011 - May 2011
- Distributed information and updates about the annual logo design contest, in which students (preschool to grade 12) submitted hand-drawn artwork to be used as the logo for the Walkathon.
- Worked with a team to raise awareness for the event by posting fliers and school-wide decorations.
- The international community at the 2011 Nagoya Walkathon raised ¥12.7 million for orphanages and charities. An additional ¥5 million was raised for people affected by the 2011 Tōhoku earthquake and tsunami.
Student Office Aide
Cerritos High School, Cerritos, CA
Sept. 2011 - Jun. 2012
Cerritos High School, Cerritos, CA
Sept. 2011 - Jun. 2012
- Supported the school administration by performing clerical duties: filed paperwork, managed office supplies and equipment, and received phone calls and transferred lines
- Summoned students out of class and conducted campus tours for new students.
- Greeted parents as they arrived.
- Received the Premios de Oro award for outstanding performance.
Freelance Photographer
Nagoya International School, Nagoya, Aichi, Japan
Aug. 2010 - Jun. 2011
Nagoya International School, Nagoya, Aichi, Japan
Aug. 2010 - Jun. 2011
- Captured events, personal bonds, and the essence of the school community via digital photography.
- Submitted photographs to the yearbook editor for publication in the school yearbook.
- Provided photographic verification for numerous students engaging in volunteer/extracurricular activities and projects to gain credits for the International Baccalaureate program.
Volunteer Camera Operator for “The Unite Show”
ABC Unified School District, Cerritos, CA
Feb. 2008 - May 2010
ABC Unified School District, Cerritos, CA
Feb. 2008 - May 2010
- Set up, white-balanced, and focused cameras.
- Followed instructions from the director during recording.
- Assisted in the set-up of backdrops, props, and other equipment in the studio.
- Contributed to the show’s receipt of the 2008 Golden Bell Award by the California School Board Association.
- The Unite Show was a show broadcasted on local/public-access TV cable channels showing audiences news and events of the school district.
Specialized Training
Airman Certification
Line Service
Misc.
- Commercial Pilot - Airplane Multiengine Land (Part 61)
- Commercial Pilot - Airplane Single Engine Land (Part 61)
- Instrument - Airplane (Part 61)
- Private Pilot - Airplane Single Engine Land (Part 61)
Line Service
- NATA Safety 1st: Line Service Professional
- Environmental Safety & Hazards
- Fire Extinguishing (Long Beach Fire Department)
- Restricted Area Driving Permit (Long Beach Airport Operations)
- Airport Movement Areas (Long Beach Airport Operations)
- Oil Spill Prevention, Control, & Countermeasures
- Usage of aircraft tugs (including tow tractors and LEKTROs), mobile refuelers, GPUs, air starter, utility/passenger carts, luggage cart, potable water cart, lavatory service cart, and other ground service equipment
Misc.
- Basic Rider (Motorcycle Safety Foundation)
- California Food Handler (Premier Food Safety)
Summaries of Collegiate Aviation Coursework
B.S., Aviation Management, Southern Illinois University Carbondale
A.S., Commercial Flight, Mt. San Antonio College
- Airport Management (AVM 372): A study of the operation of an airport devoted to the phases of lighting, fuel systems, field marking, field buildings, hangars, and surrounding community.
- Airport Planning (AVM 370): Basic concepts of airport planning and construction, as well as an investigation of various community characteristics and resources.
- Airline Management (AVM 373): A study of the administrative aspects of airline operation and management including a detailed study of airline organizational structure.
- General Aviation Operations (AVM 374): A study of general aviation operations including fixed base operations (fuel, sales, flight training, charter, etc.), corporate aviation (business aviation, corporate flight departments, executive air fleets, etc.) and the general aviation aircraft manufacturing industry.
- Aviation Industry Regulations (AVM 371): US regulatory system, including the history of administrative law, political influence in the regulatory system, current aviation regulations and regulatory agencies, how to create/modify/remove regulations, and how to work within the complex regulatory environment.
- Aviation Safety Management (AVM 377): Surveys the various aspects of aviation flight and ground safety management. Weather, air traffic control, mechanical and human factors in aviation safety management will be reviewed. Case studies of individual aviation accidents and incidents will be analyzed.
- Aviation Maintenance Management (AVM 376): Functions and responsibilities of the aviation maintenance manager. Maintenance management at the fixed base operator, commuter/regional airline, and national air carrier levels will be studied. Aviation maintenance management problems areas will be reviewed using the case study method.
- Legal Aspects of Aviation (AVM 375): Emphasizes basic law as it relates to contracts, personnel, liabilities, and legal authority of governmental units and agencies.
- Fiscal Aspects of Aviation (AVM 386): An introduction to the fiscal problems encountered in the administration of aviation facilities.
- Air Transport Labor Relations (AVM 385): The legislation governing labor relations in the U.S. consists of two pieces of legislation, the Railway Labor Act for labor relations in the railroad/airline industries; and the National Labor Relations Act for all other industrial sectors. This course focuses on the examination of air transport labor relations in the context of these key laws. Students will apply this knowledge in mock negotiations.
- Aviation Management Writing & Communication (AVM 301): Study of the writing and communication skills used by managers in the aviation industry. Foundations of technical writing style and documentation are followed by descriptions of specific aviation-related technical writing applications such as correspondence, grants, manuals, progress reports and promotional materials. Specialized skills such as conflict resolution, technical presentations and electronic communication complete the course.
- Aviation Industry Career Development (AVM 402): A description of employment in the aviation industry, as well as applying for such employment. Professionalism, professional ethics/integrity, workplace behavior, personal assessment, resume construction, interviewing skills, writing cover letters, the use of references, networking, employment referral agencies and continuing education.
- Introduction to Aviation Management Research (AVM 300): An introduction to library resources, electronic media resources and formal academic writing styles common to aviation management research. Introduction to basic theories, concepts and practices pertinent to aviation management. Independent study.
- Readings in Aviation Management (AVM 349): The use of written and electronic media resources relevant to aviation management and the development of an aviation management research bibliography. The use of bibliographic resources to produce written comparative or persuasive research reports. Independent study.
- Analysis of Issues in the Aviation Industry (AVM 401): The identification and study of current economic, regulatory or operational issues impacting the aviation industry. The use of both written and oral reports to present a critical analysis of selected topics. Independent study.
- Management Problems in the Aviation Industry (AVM 450): The identification and study of problems related to management within the aviation industry. The application of aviation management theories, concepts and practices to the identified management problems. The use of written and electronic media research resources to produce a written problem solving report. Independent study.
A.S., Commercial Flight, Mt. San Antonio College
- Primary Pilot Ground School (AERO 100): Aerodynamics, aircraft performance, Federal Aviation Regulations, aviation weather factors, and cross-country navigation procedures; provides introductory material on radio navigation, aeromedical factors, and radio communications procedures. Meets the preparation requirements for the FAA Private Pilot knowledge examination and FAA Air Traffic Control Basics.
- Aviation Weather (AERO 102): Weather elements, atmosphere, weather mechanics, weather disturbances, weather analysis and forecasts. Evaluation of aviation weather reports and forecasts.
- Federal Aviation Regulations (AERO 104): Federal Aviation Regulations (FAR), pertaining to pilot certification, aircraft maintenance, general operating rules; air traffic control practices and procedures; reporting of aircraft accidents.
- Commercial Pilot Ground School (AERO 150): Federal Aviation Administration (FAA) Commercial Pilot certification requirements, including aerodynamics, commercial pilot maneuvers, complex aircraft operations, multi-engine aircraft operations, aircraft weight and balance, aircraft performance charts, and radio navigation using advanced instrumentation. Prepares students for completion of the FAA Commercial Pilot Computerized Knowledge Examination.
- Air Transportation (AERO 152): Survey course of the air transportation industry. Topics include an introduction to air transportation, structure and economics of the airlines, general aviation operations, and aviation career planning.
- Aviation Safety & Human Factors (AERO 200): Evaluation and analysis of factors leading to aircraft accidents as it relates to the environment of the pilot and air traffic controller.
- Aircraft & Engines (AERO 202): Aircraft design, subsystems, repair and maintenance. Principles of internal combustion engines, fuel system, engine construction and design, lubrication and cooling methods, ignition system, basic troubleshooting. Turbine engine basic design and operational characteristics.
- Navigation (AERO 252): Dead reckoning navigation procedures. Aeronautical computers and their application in cross-country flying. Use of radio navigation aids, flight planning, flight directors, global positioning system (GPS), and electronic flight instrumentation systems (EFIS).
- Instrument Ground School (AERO 252): Instrument Flight Rules (IFR), Air Traffic Control communications and procedures, air navigation radio aids, instrument landing systems, flight instruments, aircraft performance, aeronautical publications, instrument approach procedures, IFR cross-country navigation, and instrument weather. Meets the preparation requirements for the FAA Instrument Pilot computerized knowledge exam.
- Weather & the Atmospheric Environment (METO 3): Processes that influence weather and climate: seasonality, structure of the atmosphere, atmospheric stability, severe weather (hurricanes, tornadoes, thunderstorms), climate change, and the causes and effects of air pollution.